Introduction
Dprime Solutions ("we," "our," or "us") operates the website dprime.com.lb and provides branding, web design, software development, and SEO services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information you provide to us
When you contact us through our website, request a quote, or engage our services, we may collect:
- Name and contact information (email address, phone number)
- Business or company name
- Project details and requirements you share with us
- Any other information you voluntarily provide in correspondence
Information collected automatically
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type and screen resolution
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver and manage the services you request
- Send project updates and relevant communications
- Improve our website, services, and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing
We may share your information only in the following circumstances:
- Service providers: We may share information with trusted third-party tools we use to operate our business (e.g., hosting providers, analytics services, email platforms). These providers are obligated to protect your data.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.
We use cookies for:
- Essential cookies: Required for the website to function properly.
- Analytics cookies: Help us understand how visitors interact with our website.
You can control cookies through your browser settings. Disabling cookies may affect some features of our website.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.